Last updated: September 2026
These Terms & Conditions govern your use of the Caribbean Compass website and the
services provided through it. By accessing or using our website, you agree to these
terms.
1. About Caribbean Compass
Caribbean Compass is a private concierge and travel services company based in
Cartagena, Colombia. We assist international clients with travel planning,
accommodation, transportation, private experiences, tours and other concierge services.
2. Use of the Website
The information provided on this website is for general information and travel-planning
purposes. You agree to use the website lawfully and responsibly and not to use it for
fraudulent, unlawful or unauthorized purposes.
3. Services & Bookings
All services displayed on our website are subject to availability and confirmation. Certain
services are provided by independent third-party partners and suppliers. Caribbean
Compass may act as an intermediary between the client and these providers.
Prices, availability and service conditions may change without prior notice. A booking is
only confirmed once confirmation and, where applicable, payment have been received.
4. Payments & Cancellations
Payment, cancellation and refund conditions may vary depending on the service and the
third-party provider. The applicable conditions will be communicated to the client before
or at the time of booking.
5. Third-Party Services
Caribbean Compass carefully selects its partners and suppliers; however, services such
as accommodation, transportation, boats, tours, restaurants, medical services or other
activities may be operated by independent third parties.
Caribbean Compass is not responsible for changes, delays, cancellations, accidents,
injuries, losses or damages caused by circumstances beyond our reasonable control or
by third-party providers, to the extent permitted by applicable law.
6. Intellectual Property
All content appearing on this website, including text, photographs, graphics, logos,
videos and other materials, is protected by applicable intellectual property laws. No
content may be reproduced, copied or used without prior written permission from
Caribbean Compass or the respective rights holder.
7. Changes to These Terms
Caribbean Compass reserves the right to modify these Terms & Conditions at any time.
The updated version will be published on this website and will become effective upon
publication.
8. Applicable Law
These Terms & Conditions shall be governed by the applicable laws of Colombia. Any
dispute shall, where legally permitted, be subject to the competent courts of Cartagena,
Colombia.
9. Contact
For general enquiries, bookings, complaints or legal matters, please contact:
Caribbean Compass
Email: info@gocaribbeancompass.com