Legal notice - gocaribbeancompass

Last updated: September 2026

1. Company Information

Legal Name: Caribbean Compass

Business Type: Travel Agency

City: Cartagena de Indias, Bolívar, Colombia

Telephone / WhatsApp: +1 (770) 539 – 4353

Caribbean Compass acts as the data controller for personal information collected through
its website and services, subject to applicable law.

2. Business Activity

Caribbean Compass is a private concierge and travel services company based in
Cartagena, Colombia.

We provide personalized travel assistance and concierge services, including
accommodation assistance, transportation, private yachts and catamarans, excursions,
island experiences, nightlife, events, real estate assistance, medical tourism coordination
and other travel-related services.

Some services may be provided by independent third-party partners and suppliers.

3. Website Owner

This website is operated by Caribbean Compass.

The information provided on this website is intended to present our services and assist
visitors in planning their stay in Cartagena and Colombia.

While we make reasonable efforts to keep the information accurate and up to date,
prices, availability, schedules and services may change without prior notice.

4. Consumer Protection

Caribbean Compass respects the rights of consumers in accordance with applicable
Colombian consumer protection legislation, including Law 1480 of 2011 (Consumer
Statute) and applicable subsequent amendments.

For information regarding consumer protection in Colombia, consumers may access the
official website of the Superintendencia de Industria y Comercio (SIC).

Consumer Protection Authority 
Superintendencia de Industria y Comercio (SIC)

5. Services Provided by Third Parties

Certain services offered through Caribbean Compass may be provided by independent
hotels, restaurants, transportation companies, boat operators, tour operators, medical
professionals or other third-party providers.

Where applicable, the terms and conditions, cancellation policies and other rules of the
relevant provider will also apply.

6. Intellectual Property

The Caribbean Compass name, logo, website design, photographs, videos, text, graphics
and other content displayed on this website are protected by applicable intellectual
property laws.

No material may be copied, reproduced, modified, distributed or used commercially
without prior written authorization from Caribbean Compass or the relevant rights holder.

7. Personal Data

Personal information collected through this website will be handled in accordance with
applicable Colombian data protection legislation and our Privacy Policy.

8. Applicable Law

This Legal Notice and the use of this website are governed by the laws of the Republic of
Colombia, without prejudice to any mandatory consumer protection rights that may apply
to customers in their country of residence.

9. Contact

For general enquiries, bookings, complaints or legal matters, please contact:

Caribbean Compass
Telephone / WhatsApp: + 1 (770) 539 – 4353
Email: info@gocaribbeancompass.com
Consumer Protection – SIC
For information about consumer rights and protection in Colombia:
Visit the Superintendencia de Industria y Comercio (SIC)

10. Your Rights

Subject to applicable Colombian law, you may have the right to:

Know what personal information we hold about you
Request correction or updating of inaccurate information
Request information about how your data is being used
Request deletion of your personal information where legally permitted
Withdraw your consent where processing is based on consent
Submit questions, requests or complaints concerning the processing of your
personal information
Requests may be submitted using the contact details below.

11. Contact and Data Protection Requests

For questions, requests or complaints concerning your personal information, please
contact:
Legal Name: Caribbean Compass
Telephone / WhatsApp: + 1 (770) 539 – 4353
Email: info@gocaribbeancompass.com

We will review and respond to requests in accordance with applicable law.

12. Changes to This Privacy Policy

Caribbean Compass may update this Privacy Policy from time to time to reflect changes
in our services, technology or applicable legislation

The updated version will be published on this website together with the corresponding
“Last updated” date.

13. Applicable Law

This Privacy Policy is governed by the applicable laws of the Republic of Colombia,
including Law 1581 of 2012 and its applicable implementing regulations, without
prejudice to mandatory data protection rights that may apply to users in other
jurisdictions.